General Terms and Conditions of Sale

Last updated: April 27, 2026

1. Scope and Applicability

These General Terms and Conditions of Sale (the "Agreement") govern all consulting, advisory, sourcing, placement, and commercial management services provided by Mentivis SAS ("Mentivis") to any business customer (the "Client").

This Agreement constitutes the entire and exclusive agreement between the parties with respect to its subject matter and supersedes all prior or contemporaneous agreements, proposals, or communications. Any acceptance of a proposal issued by Mentivis constitutes acceptance of this Agreement. Any additional or conflicting terms proposed by the Client are expressly rejected unless agreed to in writing by Mentivis.

2. Formation of the Agreement

This Agreement becomes binding upon Mentivis' receipt of a proposal duly executed by the Client, and, where applicable, a corresponding purchase order.

Any modification to the scope of services must be set forth in a written amendment signed by both parties.

Unless otherwise stated, proposals remain valid for thirty (30) days from the date of issuance.

3. Services

Mentivis may provide services including, but not limited to:

  • Fixed Fees: Monthly retainers covering project management, deliverables, governance, and operational implementation.
  • Success Fees: Performance-based fees triggered upon the occurrence of defined events (e.g., executed agreements, validated leads, completed applications), as specified in the applicable proposal.
  • Reimbursable Expenses: Travel, media purchases, and third-party costs, billed at cost with reasonable documentation, unless otherwise managed directly by the Client.

Triggering events for success fees shall be defined in the applicable proposal and shall be binding.

4. Fees and Payment Terms

Fees: All fees are stated in euros or U.S. dollars, exclusive of taxes. Applicable taxes, including VAT or sales tax, will be added as required by law. Fees set forth in a signed proposal are fixed for the duration of the engagement.

Payment Terms:

  • Fixed fees are payable upon execution (first month) and thereafter monthly in advance, unless otherwise specified.
  • Success fees are invoiced upon occurrence of the applicable triggering event and are payable within fifteen (15) days of invoice date.
  • Reimbursable expenses are invoiced monthly.

Late Payments: Any amounts not paid when due shall accrue interest at the rate of 1.5% per month (or the maximum rate permitted by law, if lower), from the due date until paid. The Client shall reimburse Mentivis for all reasonable costs incurred in collecting overdue amounts, including attorneys' fees, to the extent permitted by law.

Suspension of Services: Mentivis reserves the right to suspend performance upon written notice if any undisputed invoice remains unpaid for more than eight (8) business days after notice of non-payment.

5. Obligations of the Parties

Mentivis: Mentivis shall perform the services in a professional and workmanlike manner consistent with generally accepted industry standards. ALL SERVICES ARE PROVIDED ON A BEST-EFFORTS BASIS. MENTIVIS DOES NOT WARRANT OR GUARANTEE ANY SPECIFIC OUTCOME OR RESULT.

Client: The Client shall provide all necessary information, materials, and access in a timely manner; designate a qualified point of contact with decision-making authority; review and approve deliverables without undue delay; and pay all fees when due. Mentivis shall not be liable for delays caused by the Client's failure to meet its obligations.

6. Confidentiality and Intellectual Property

Confidentiality: Each party agrees to maintain in confidence all non-public, proprietary, or confidential information disclosed by the other party and to use such information solely for purposes of this Agreement. This obligation shall survive for three (3) years following termination.

Intellectual Property: Mentivis retains all rights, title, and interest in its pre-existing materials, methodologies, tools, and know-how. Upon full payment, the Client is granted a non-exclusive, non-transferable license to use deliverables created specifically for the Client for its internal business purposes. The Client shall not disclose, distribute, or commercialize such deliverables without prior written consent.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • MENTIVIS' TOTAL LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE TOTAL FEES PAID BY THE CLIENT FOR THE SERVICES GIVING RISE TO THE CLAIM.
  • IN NO EVENT SHALL MENTIVIS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, OR BUSINESS OPPORTUNITY.

Mentivis shall not be liable for any failure or delay resulting from inaccurate or incomplete information provided by the Client or from events beyond its reasonable control.

8. Term and Termination

Termination for Cause: Either party may terminate this Agreement upon written notice if the other party materially breaches its obligations and fails to cure such breach within fifteen (15) business days after receipt of notice.

Termination for Convenience (Client): The Client may terminate the engagement upon thirty (30) days' prior written notice. In such case, all accrued fees and success fees remain due and payable; all non-cancellable expenses shall be reimbursed; and a termination fee equal to one (1) month of fees (or 20% of the remaining contract value for fixed-term engagements) shall be due.

Force Majeure: Neither party shall be liable for failure or delay caused by events beyond reasonable control, including but not limited to acts of God, war, strikes, or governmental actions. If such event continues for more than sixty (60) days, either party may terminate this Agreement upon written notice.

9. Non-Solicitation

During the term of the engagement and for twelve (12) months thereafter, the Client shall not directly or indirectly solicit, hire, or engage any personnel introduced by Mentivis. In the event of breach, the Client shall pay liquidated damages equal to six (6) months of the individual's gross compensation.

10. Data Protection

Mentivis processes personal data solely for the purpose of performing this Agreement and managing the business relationship, in compliance with applicable data protection laws.

11. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles. Any dispute arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the state and federal courts located in New York County, New York.

12. Miscellaneous

  • Severability: If any provision is held invalid, the remaining provisions shall remain in full force and effect.
  • Waiver: Failure to enforce any provision shall not constitute a waiver.
  • Entire Agreement: This Agreement, together with the applicable proposal, constitutes the entire agreement between the parties.
  • Assignment: The Client may not assign this Agreement without prior written consent of Mentivis.

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